According to the World Health Organization, the quality of life we enjoy today is credited to three things which are better healthcare, better medicine and better pest control. Environmental Pest Control prides itself in keeping our customers safe from pests and the diseases they are known to spread.

The following steps are how we are operating during this time of COVID19. These practices are subject to change as this situation evolves.

1. Service technicians will not be reporting to the office before shift, they will go directly to work in the field. This will reduce the interactions within our staff and office as we practice social distancing.

2. Frequently washing hands with soap and hot water for 20 seconds.

3. Using an alcohol-based hand sanitizer.

4. Sanitizing surfaces in our office daily.

5. Not shaking hands.

6. Not allowing customers to sign service reports on our tablets.

7. Wearing proper PPE when in customer’s homes and offices while performing work.

8. Trying to have as little direct or physical contact with others as possible.

During this time we are going to keep our public traffic in our office to a minimum, if we can help via phone or e-mail please call 360-676-5120 or e-mail us at contact@epestcontrol.net.

We are going to be primarily working outside as much as possible. We will only go inside based on a customer request and our technicians will be protected by gloves, safety glasses and a respirator. We are taking this extra step of protection as we have many customers who range in age and health circumstances and we want to keep everyone as safe as we possibly can. If a customer has interior equipment that needs to be checked that equipment may be placed outside for us to service then placed back inside after the service is complete.

We are also aware that many of our customers are going to be impacted by this as more shut downs happen and people’s incomes are in jeopardy. We ask that our customers that have jobs that are being impacted to call us and we will work with them to keep service and make payment arrangements. While making payments if we can avoid cash or even check transactions we feel like this could help as well by calling our office or using our online customer portal to pay with a debit or credit card. If you need assistance setting up your online account please give us a call.

We know that this is a time of uncertainty and feel if we all do our part we will get through this difficult time stronger than before. We want to provide services to our customers in the safest and most effective way possible by keeping our team healthy as well. Please don’t hesitate to contact us with any questions or concerns.

Thank you from the Environmental Pest Control family